Category: Clogged Drains

Step-By-Step Guide to Unclog Drain Blockages in Kelowna, BC

September 1st, 2021 by

Need to Unclog Drain Blockages in Your Shower, Sink, or Bathtub? We Can Help!

Are you standing ankle-deep in dirty water by the time you finish your shower? Or waiting for what seems like forever for water to move through slow-flowing drains in your kitchen or bathroom sinks? Clogged drains affect everyone sooner or later—but that doesn’t make them any less of an aggravating, unsanitary nuisance. Luckily, your local plumbing company is always here to help!

If you’re trying to figure out how to unclog drain jams in your shower, sink, or bathtub, you’ve come to the right place! This expert advice from your local Kelowna plumbers will help you get the water flowing freely again so you can use your plumbing system without worry.

When you need help with a clogged drain or a full range of other frustrating plumbing problems, call on your friendly neighbourhood plumbers at 911 Plumbing Heating Drainage Ltd. Whether you’re in Kelowna, West Kelowna, Lake Country, West Bank, or another nearby area, we’re ready to tackle your plumbing system and get the water flowing smoothly again, any time of the day or night!

What Are the Signs of a Clogged Drain in Kelowna?

You may think you know exactly what a drain clog looks like in your Kelowna home—the water doesn’t go down the drain—but the need to unclog drain blockage is not always that blatantly obvious. 

Here are a few other symptoms that indicate you need to unclog drain fixtures:

  • Water takes a long time to drain out of fixtures
  • Toilet gurgles or bubbles when you use the sink
  • Water is backing up into fixtures
  • Puddles of water forming under or near fixtures
  • Strange noises from drains, such as gurgling, sucking, or grinding
  • Foul odours from drains that smell like sewage, sulphur, or rotting food

Why is My Drain Clogged?

We won’t know for sure what caused your clogged drain until we’re able to inspect it in person, but the most likely culprit in Kelowna is foreign objects or substances that weren’t supposed to be washed down the drain made their way into your pipes. Technically there’s only three things that should be going down your drain: waste, water, and toilet paper. Anything else is a clog waiting to happen.


Fat, oil, and grease are among the worst things that you could pour down your drain. They’re so bad, they have their own acronym in the plumbing industry: FOG. While FOG substances may be in liquid form when you pour them into the sink, they quickly solidify and coat the inside of your pipe with a thick, sticky layer that catches and holds anything that follows it down, creating a nasty mess that could totally block-off water flow. 

Harmful Materials

The main villain in Kelowna’s bathroom sinks, showers, and bathtub drains is a build-up of hair and soap scum, while kitchen sink drains are commonly plagued by food particles that really shouldn’t have been washed down, along with all that fat, oil, and grease we just mentioned. 

You shouldn’t really be letting any food go down your drain, although you might get away with some food scraps if you have an in-sink garbage disposal. Always avoid substances that will be ground into a sand-like texture, such as coffee grounds and eggshells, because even your garbage disposal can’t deal with stuff like that effectively. The need to unclog drain fixtures is already bad enough without adding a jammed garbage disposal to the problem.

Step-By-Step Guide to Unclog Drain Blockages in Kelowna

Ready to roll up your sleeves and get that drain unclogged? Here’s a five-step guide from the Kelowna plumbers at 911 Plumbing Heating Drainage Ltd. to walk you through the process.

Step 1: Prepare the Area (and Yourself)

The very first thing you should do is take some basic precautions that keep the mess to a minimum, because—we’re going to level with you here—there could be some splashing of nasty substances that occurs while you unclog drain jams. 

Putting down some old newspapers or rags around the fixture you’re working on should make cleaning up a lot faster and easier. We also recommend changing into old clothes that you don’t mind getting dirty and putting on some rubber gloves that cover your forearms (trust us on this one).

Step 2: Try to Pull the Clog Out

Before you start plunging away, check to see if it’s possible to simply unclog drain jams by pulling out the debris with your hand. If an item has fallen down the drain or there’s a big clump of hair in there, it might be pretty close to the surface. 

You’ll need to remove the drain cover if there is one. Then, with your rubber gloves on, reach into the drain opening and feel around for anything that may be blocking water flow, like a chunk of soap or a clump of hair. If you don’t find anything, it was worth a try. If you pull something out and the water begins to drain properly, congratulations, you’ve done it! That was easy. 

Step 3: Use a Plunger

Now it’s time to try a classic method, used by many plumbers and homeowners to unclog drain jams: the plunger. But first, you need to make sure you’re using the correct plunger. Many people aren’t even aware that there are different plungers for different purposes. Using the wrong type might be totally futile. 

For flat (or flattish) drains in sinks, bathtubs, and showers, you need a cup-shaped plunger. The kind that forms a seal around drain holes. Bell or ball-shaped plungers with a flange at the bottom and accordion plungers are both for toilets only.

If you’re plunging one side of a double sink or a fixture with an overflow drain, plug up the other side’s drain or the overflow with a rag. There may already be standing water in your clogged fixture as a result of the blockage, but if there’s not, you should also pour water into the fixture until it’s an inch or two deep.

Then, place your cup-shaped plunger head over the hole. Push down and pull up steadily to create a vacuum that pulls the clog up out of the pipe. Start slow to make sure it’s suctioned on, and then just plunge… and plunge… and plunge some more. 

Don’t get frustrated if nothing happens at first. It could take quite a bit of elbow grease, but it’s often possible to unclog drains simply with consistent plunging. If you hear a squelching sound and the standing water begins to drain, that means your clog is gone! Success!

Step 4: Use a Drain Snake

No luck with the plunger? There’s one more thing you could try to unclog drain backups—it’s time to go fishing. Not the fun kind of fishing; this is the kind where you retrieve a big, nasty clump of mystery clog out of your pipe. 

You may not have an actual plumbing snake (which is also called an auger) just lying around, but that’s okay. You can buy a simple, inexpensive plumbing auger at most Kelowna hardware stores, or you could just make your own out of a regular wire coat hanger by straightening it out and bending one end into a long, narrow hook.

Lower your plumbing snake into the drain until you feel resistance from the blockage, then push the hook through the clog until you don’t feel resistance anymore. Then, slowly pull the snake up and out. Hopefully, the blockage will be dangling from the hook and your pipe will be free and clear. To confirm that you won’t have to unclog drain backups again soon, run some hot water in the fixture to wash away any remnants and ensure your system is back in good working order.

Step 5: Call Your Kelowna Plumbers.

If you’ve tried everything we listed above and that difficult clog refuses to budge (or if you’ve tried none of the above and don’t intend to), it’s time to call your local Kelowna plumbers at 911 Plumbing Drainage Heating Ltd. 

We have the equipment, experience, and know-how to unclog drain blockages of all types. Dealing with a Kelowna plumbing emergency after hours or on a holiday? No problem! We provide 24/7 emergency service, so you never have to struggle with a clogged drain or any other plumbing issue on your own.

Keep in mind that when you’re not able to unclog drain pipes—or you get one unclogged, and then the same thing happens again right away—the problem may be bigger than just a standard blockage. For example, it could be something like tree root intrusion. 

Even trees that are relatively far away have far-reaching roots that can wrap themselves around buried pipes and constrict, squeezing the pipe until it cracks. Once the roots get inside and touch water, they begin to grow rapidly and partially or completely restrict the flow of water, and there’s no amount of plunging that is going to fix that issue. 

911 Plumbing Heating Drainage Ltd. has advanced technology such as video camera inspection equipment that allows us to pinpoint the problem and come up with a repair solution that gets your plumbing system back in perfect working order.

How NOT to Unclog Drain Jams in Kelowna

If you’ve been searching for “unclog drain” online, you’ve probably come across a few homemade solutions that recommend pouring substances you already have in your kitchen down the drain, such as:

  • Baking soda and a cup of vinegar
  • Cup of dish detergent
  • Cola
  • Pot of boiling water
  • Harsh chemical drain cleaner

It’s true that baking soda and vinegar can create an explosive chemical reaction in a closed environment like a capped bottle, but your pipe is not closed. Those DIY drain cleaning mixtures normally just fizzle harmlessly for a minute while the gas escapes—and your drain will still be clogged afterward. The truth is, none of these substances are going to work as well as plunging and snaking. In all likelihood, they won’t have any effect at all. By using them, you’ll likely just waste your own time—and add more material to the clog. 

Harsh chemical drain cleaners can be more effective when used to unclog drains than dish detergent or cola, but if you use them too frequently, they can seriously damage your pipes—which means they’ll need to be replaced sooner rather than later. Those chemicals can also seep into Kelowna’s groundwater and make their way into our rivers and lakes, which is obviously terrible for the local environment. 

Carrying a pot of boiling water from your kitchen to your bathroom is just plain dangerous (not to mention largely ineffective). Don’t scald yourself trying to unclog a drain, just call 911 Plumbing Heating Drainage Ltd. to take care of it for you!

How Do You Avoid Having to Unclog Drain Obstacles in the Future?

The best way to avoid any issues with your pipes such as nasty drain clogs is regular drain cleaning by a professional plumber. We have advanced tools such as hydro jetting that will leave your pipes sparkling clean and help to prevent clog-causing substances from building up so easily in the future. Proper maintenance will also extend the lifespan of your pipes, so you can prevent the need for a costly replacement, and it’ll remove the stress of having to deal with a drain clog.

That being said, there are a few steps anybody in Kelowna can take that will help prevent having to unclog drain jams.

  • Say No to FOG: Never pour fat, oil, or grease down your drain! It should be disposed of in the trash in a closed container or Ziploc bag to prevent dripping. 
  • Hair Today, Gone Tomorrow: Use a hair catcher in your shower and bathtub to prevent long strands of hair from washing down the drain and forming a big, knotted clump in your pipe.
  • Take the Strain: Cover kitchen sink drains with a sink strainer so scraps of food and other debris can’t fall down the drain.

Trying to Unclog Drain Jams? Call Your Local Kelowna Plumbers at 911 Plumbing Heating Drainage Ltd!

Whether you’re in Kelowna or a nearby area such as West Kelowna, Lake Country, or West Bank, you can rely on the Kelowna plumbers at 911 Plumbing Heating Drainage Ltd. for expert service that will get your plumbing system back in great condition quickly and efficiently.

Give us a call today at 250-801-0911—or contact us online—to schedule an appointment and find out why we’re Kelowna’s top choice for reliable plumbing services!



Looking for “Plumbers Near Me” in Kelowna? Here’s What to Do

August 2nd, 2021 by

Help! How Do I Find the Best Plumbers Near Me in Kelowna?

Are you tired of searching “plumbers near me” and sifting through page after page of search results that aren’t telling you what you really need to know? If you’re experiencing trouble with your Kelowna plumbing system, you’ve got enough to deal with already — you don’t need the added hassle and risk of hiring a plumber who isn’t capable or honest.

But how do you find out which Kelowna plumbers will not only avert disaster by restoring your plumbing system to fully functioning condition, but also make you feel at ease by treating you and your property with respect? That can be a challenge, but it’s worth it to build a lasting service relationship with a plumber you like and trust, so you have the peace of mind that comes with knowing you’ll get the help you need when something goes wrong with your pipes or plumbing fixtures.

This guide outlines five steps you can take that will make it a lot easier to find the “plumbers near me” who will be able to get your water flowing again with long-lasting repair solutions while always communicating honestly and clearly with you so you know what to expect at every part of the process.

Want to skip straight to the part where you have a friendly, capable plumber on your Kelowna doorstep as soon as possible? No problem — at 911 Plumbing Heating Drainage Ltd. we pride ourselves on fast response times from experienced professional plumbers. Give us a call right now at (250) 801-0911, any time of the day or night, to find out more about what we can do for you.

5 Steps to Find the Right Plumbers Near Me

The first thing you need to do is narrow down your search to a short list of possible candidates. These five steps will help you find Kelowna plumbers and plumbing companies who may fit the bill, and trim down your list to a manageable size before you start calling.

1. Ask for Referrals

Start by turning to the people you trust to offer honest, unbiased opinions and referrals: your friends, family, and neighbours in the Kelowna area. Every homeowner needs plumbing services at some point, so there is a good chance they will be able to tell you about their experiences with local plumbers and point you in the direction to someone who will be a good fit to get your problem resolved. You may even be able to view the results of plumbing work in their homes and judge for yourself if it is up to your standards. Questions you can ask to get a clear picture of their experiences include:

  • Did they arrive on time for your appointment?
  • Did they behave professionally and make you feel comfortable?
  • Did they take the time to answer your questions and clearly explain their recommendations?
  • Were you satisfied with the results of the plumbing work?
  • Did they go above and beyond in any way?
  • Were the scheduling and billing processes handled smoothly?
  • Is there anything you wish they’d done differently? If so, did you address it with them? How did they respond?

2. Check Online Reviews

Once you’ve spoken with friends and family in Kelowna to get their opinions on the best local plumbing company, it’s a good idea to head to the computer and check out some online reviews from local people in the Kelowna region. Detailed reviews, whether they are negative or positive, can be extremely helpful in the search process — and it’s even better if they provide photos to help prove their claims.

Speaking of proving their claims, how can you tell if a review is truthful? Some negative reviews are planted by rivals to make a company look bad, or are written by the type of person who’s never satisfied. On the other hand, some dishonest businesses will write their own positive reviews in an effort to make themselves look better. The best way to figure out which reviews are genuine and honest is by consensus. If it’s mostly terrible reviews with a few suspiciously great ones in the mix, that’s a warning sign to stay away. But, if you see many 5-star reviews with a couple bad apples thrown in, it is a positive indication that you’ll be pleased with the service as well.

3. Confirm They are Licensed

Before you go any further, you should ensure that you’re considering a licensed plumber. When you hire licensed professionals, you know they have the certification and ongoing training to provide safe, capable service that meets all building code requirements. It’s also an indication that they’ll be aware of technological advances in plumbing and safety, so they can use the current methods and techniques on your system and ensure their approach to plumbing repair services is up to date.

4. Make Sure They Offer the Plumbing Service You Need

From a leaky pipe or a sewer backup to a running toilet or nasty drain clogs, there’s a lot that can go wrong with your plumbing system — and not every Kelowna plumber is equipped to deal with all the potential issues that can come down the pipe. You can pretty much count on any plumber to provide the basics such as faucet installation or drain cleaning services, but that doesn’t mean they’ll be willing and able to offer more advanced or specialized services such as sump pump replacement or hot water heater installations.

Check for a list of plumbing services on their website to confirm that they offer the type of professional service you are looking for. If you’re in need of an unusual or highly specialized service, it may not be listed on their site, and in that case it’s best to call and confirm. If they offer a comprehensive list of options, they’re more likely to be able to handle your project as well. 

5. Find Out If You Are in the Service Area

Finally, it’s a good idea to check and make sure you are within the service area for any plumbing service provider you are thinking of hiring. If you’re outside their service area, they may not be able to help you or may charge extra to compensate for the additional travel time. Checking where the company is located in relation to your home will also give you a sense of how long it will take them to reach you, which can be good to know in an emergency plumbing situation. 911 Plumbing Heating Drainage Ltd. proudly serves Kelowna and surrounding areas such as West Kelowna, Lake Country, West Bank, and Peachland.

What to Ask Before Hiring Plumbers Near Me

Now that you’ve narrowed down your list to a couple of possibilities, you’re nearing the end of your search for Kelowna’s best plumbing experts. It’s time to pick up the phone and ask your potential plumbers near me some questions that will help you determine if they are the right fit.

Any company who is proud of the work they do should be pleased to answer, so don’t hesitate to ask! The way they answer these questions will give you a good sense of how they’ll handle service calls. Grab a pen and jot down some notes so you can compare.

How Long Have You Been in Business?

If a company has only been in business a short time, that’s not necessarily a bad thing — after all, they can still hire experienced, competent employees. But if they’ve only been operating for a few short weeks or months, it’s a potential red flag that could indicate they’re a scam looking to take your money without completing the work. Also, a business that has been operating for longer will be more practised with making sure processes such as scheduling, billing, and customer service go smoothly. That doesn’t necessarily impact the plumbing work, but will make the experience a lot better for you.

How Much Experience Do You Have With This Plumbing Issue?

Plumbing is skilled work, so it stands to reason that the more practice they’ve had, the better. Not all plumbing tasks are created equal, so it can be helpful to find out if they have previous experience dealing with the particular problem that you need addressed.

How Long Do You Think This Will Take?

You want to get an idea of how long the plumbing service is going to take so you can plan accordingly by taking time off work or making provisions for the water being turned off — but keep in mind that it is just a rough estimate. A qualified plumber can tell you how long the work would generally take, but they won’t know all the details of your particular situation until they investigate and assess the problem.

Do You Offer Free Estimates?

Some plumbing services will charge you just for offering a basic cost estimate, yet in our books, that’s needed information that helps you choose the plumbing professional who is right for you. They should be willing to offer a free estimate with every call. Again, keep in mind that an estimate is just that. Once they’ve had the opportunity to assess your plumbing system in person, they should be able to offer a quote in writing for a reasonable price.

What is Your Payment Structure?

Find out if they accept the type of payment you prefer to use, whether that’s credit, debit, cash, e-transfer, or another method. Some companies don’t accept cash, or avoid credit card transactions due to the processing fees. Also, ask how the payment will work; do you need to pay a deposit or hand over the entire fee upfront? Or will you be billed after the service is provided? Knowing what to expect in advance will help the payment and billing processes go more smoothly.

Do You Offer Any Discounts?

No one wants to pay more than they have to for home services, and that includes plumbing. The company you’re speaking with may or may not offer discounts, but it doesn’t hurt to ask. On top of the affordable rates charged at 911 Plumbing Heating Drainage Ltd, we also offer coupons that you can take advantage of for extra savings.

Who is Responsible for Supplying Parts?

Most plumbing companies will supply parts needed for repairs. Since they’re the experts they are going to have the best idea of what’s needed, so it makes sense. However, there are some situations where you may need to supply or at least select parts — if you’re having a new toilet or faucets installed, for example, you will need to choose the style. Either way, it’s a good idea to understand the expectations of who will be supplying what.

Will You Clean Up After Yourself?

Plumbing work is messy, and someone has to clean up after the work is done. Ideally, that person will not be you. When you hire 911 Plumbing Heating Drainage Ltd. you can count on our expert technicians to clean up the mess from their work and leave your home in better condition than they found it.

Do You Offer Emergency Plumbing Services?

You may not be dealing with an emergency plumbing situation at the moment, but this is still a helpful question to ask in case you encounter a future plumbing emergency. If you get service now that you are pleased with, you’ll have an emergency plumber on speed dial when disaster strikes. It’s reassuring to know that you’ve got a 24-hour plumber who can assist you at any time of the day or night — even on a holiday long weekend!

Stop Searching for “Plumbers Near Me” in Kelowna and Call 911 Plumbing Heating Drainage Ltd!

Whether you’re in Kelowna or a nearby area such as West Bank or Peachland, you can rely on 911 Plumbing Heating Drainage Ltd. for expert plumbing services in Kelowna BC, 24 hours per day and seven days per week.

Give us a call today at (250) 801-0911 to speak with our friendly customer service representatives about how we can enhance your plumbing system and make your life easier!

What Should You Do to Fix Drains from Draining Slow?

May 11th, 2020 by

It would be an inconvenience to experience complicated work in your bathroom area with the slower draining system. And, if you see the same in your kitchen, it is probably an early warning sign that something is wrong. Whatever might be the reason for your drains to drain slower, you need to get fixed right away.

Tips and Tweaks You Should Seriously Avoid

Are you thinking of pouring some boiling water, vinegar, and baking soda together? Feel lucky if you absolutely have no knowledge of what has been aforementioned. Your draining system might have nothing to do with the Internet recommendations available already.

Do you want to know why? Well, baking soda, when applied with boiling water, on the drainage system, will tend to damage the sink and pipe. It might cause danger to you too, in case you apply it in conjunction with the drain cleaner. Consider this fundamental reason to avoid this kind of tips and tweaks, instead, follow these:

How to Fix Slow Drainage System?

  • Using a Plunger

Before contacting a professional plumbing repair service provider, you can use a plunger to clean the drain. You can, perhaps, make the right use of a plunger in order to make your draining system work like before. All you need to do is to warm the pipe with mildly hot water and attach the plunger to the bathtub or sink and thirst a couple of times.

  • Do You Use a Drain Stopper?

If you do, it is time to bid a temporary goodbye to it. Given that it can cause your drains to get slower, you need to clean it regularly. Be it in your kitchen sink or bathtub; the drain stopper blocks hair and other pesky items in the area. This might be one reason why it’s draining slower. In such situations, remove the drain stopper and clean it with soap. After it gets completed, you can reinsert it.

  • Use Drain Cleaner

It is always better to get attention from plumbing services in Surrey than doing it your own. However, when drain cleaners are available, why don’t you just try it? If your bathtub or sink do not have drain stopper yet, the drains are slow, pour some cleaner down the pipe. The enzyme drain cleaners work perfectly to minimize the damage of the pipes.

You just require diluting the solution with hot water while pouring the solution down the pipe. For best results, waiting for around 20 to 25 minutes and use the taps to wash away the solution. Still, does not work?

If nothing works out, you have safe hands of a reliable team of plumbers in Surrey. We, at 911 Plumbing Heating Drainage, LTD., are your plumbing team to get your draining problem fixed. You can book an appointment with us.

What to Do to Fix a Loose Toilet Handle?

January 7th, 2020 by

Loose and wiggly toilet handles are not only slack while using, but they are also annoying and can affect the functions of your toilet adversely. Even if there is nothing wrong with the toilet itself, a loose toilet handle can cause several issues leading to a plumbing emergency.

If you encounter a wiggling toilet handle, here is a list of tips you should follow to fix it. Give it a thorough read.

How to Tighten the Loose Handle?

Loose Toilet handles are minor toilet problems. You can fix it quite easily by homely means. You can go for tightening it, follow the steps mentioned below:

  • Put down the toilet seat cover to close it.
  • Uncover the toilet tank with both hands. Set the lid aside on a flat surface to avoid accidental damage.
  • Use the shut-off valve to empty the tank. You should find the valve at the base of the toilet, near the back.
  • Look inside the tank, directly opposite of the handle to find the mounting nut.
  • Turn the nut counterclockwise with a wrench till it is snug. Be careful not to tighten the nut too much, as this could crack up the porcelain and make a bigger mess!
  • Once the nut is tight enough, depress the lever to test it. If it is fixed, you will know it by the feel and sound of the lever.
  • Turn on the water supply and cover the tank with the lid. And voila! You just fixed the loose handle with the tips from pro plumbers in Surrey.

Sometimes, the issue still persists even after tightening the handle. This means that there is still something wrong with the toilet lever. In that case you can replace the handle entirely.

How to Replace the Toilet Handle?

If your toilet handle is still not functioning properly despite tightening, you have to replace it. You can always call the plumbers in Surrey for that or do it yourself, here is how:

  • Do a little research and figure out which hardware you need. Find out facts about your existing toilet model and its specific parts.
  • Get the necessary tools and hardware from your nearest store.
  • Uncover the lid of the tank and empty it just as directed in the previous guide.
  • Inside the tank, find the chain clip attached to the lever’s inside that goes to the flapper.
  • Undo the clasp and detach the handle.
  • Remove the mounting nut inside the tank holding the handle. Rotate clockwise to loosen it with a wrench.
  • Pull out the old handle once the nut and the chain are removed.
  • Take the new handle and unscrew the mounting nut.
  • Put the lever in the tank and attach it using the screw and chain.
  • Turn on the water and test your new handle.

Thus, whenever you encounter a loose toilet handle you can fix it yourself. In case of any plumbing emergency or regular maintenance, get in touch with the plumbing services in Surrey for the best results.

How To Deal With Toilet Overflow?

December 7th, 2019 by

The bathrooms are ones of the most functional rooms in your establishment. Naturally, the one thing that you should check on is that your toilet is working good and flushing correctly. But, even after regular normal maintenance sometimes the toilets unfortunately overflow. However, you can apply some management techniques to keep raw sewage from spilling on your floor. Keep reading to know what professional plumbers how to handle an overflowing toilet.

Here are the essential tips for applying whenever you encounter such a plumbing emergency. Learn them well to cope up with the situation.

Use The Shut-Off Valve

Whenever the toilet overflows, the shut-off valve comes to your primary rescue. Stop the water flow at the source using the valve when you see the toilet overflowing. To find the shut-off valve, just follow the pipeline leading to the toilet from your bathroom. Usually, there is a hand crank on that line.

When clog gets serious, buy some time to try and clear it out by closing the valve. It will restrict the water supply to the toilet. Maintaining the valve is important. Tend to it from time to time; keep it lubricated, so it does not jam when required most.

Check The Inside Of The Tank

In case you are not able to locate or turn off the shut-off valve, the next thing to do is to check inside the cistern, that is the toilet tank. First, lift the lid on the container and set it aside. Check the rubber outset referred to as the flapper. You will find it at the bottom of your tank. Reach in and close the flapper if it is open.

If it is closed, but water is still flowing, check if your toilet has a float ball. It is a component that floats on the water surface. Its purpose is to keep the water level checked, so it does not rise too high. Lift the float ball manually, and the water might shut off. If you cannot restrict the water by yourself, call for a professional plumber in Surrey.

Use The Plunger

The classic plunger does the job most of the time, as the plumbers say. Once when you have stopped the water supply to the toilet, you can try and clear the clogs. A plunger with a toilet flange is recommended. Plunging can remove the clog and relieve the overflow. Generally speaking, you should always plunge away any clog even if the overflow has stopped.

Call The Experts

When all your homely efforts fail, it is time to call for expert assistance. 911 Plumbing Heating Drainage LTD. is one of the most trusted plumbing agencies of the country. We are providing superior plumbing solutions to do your needs. Get in touch with us today to learn more about our experienced and well-trained professionals.

Why Do Your Water Taste And Smell Weird?

December 7th, 2019 by

The water you get at home should always taste good and ideally tasteless. Often you may find that your water has an off-putting, strange smell. Filtering the water can help you remove the unwanted yucky contents that affect water properties. They are not only weird in taste and smell but can be a potential source of various diseases.

Here are some of the common reasons why this happens to your water. Learn from the best plumbers in Surrey and be cautious. Protect the precious water that supports the life of you and your loved ones.

Why It Smells Metallic?

If your water contains heavy metals, it can be contaminated. When you encounter the strange metallic smell from the water, you can easily determine if it has heavy metals dissolved. Harmful metals like lead can cause serious health hazards if dissolved in your drinking water and water for daily usage. If there are metals like zinc, manganese, and iron in your water supply, there is an excellent chance that it contains lead too.

You surely need minerals like iron and zinc in your body, but not like this! Most of the time such minerals get into the water supply through the old pipes. Whenever your water smells like metal or tastes like that, you should immediately call for the plumber. Consider replacing your plumbing system for the best results.

Why Your Water Smells Mouldy?

Moisture and mould are the most toxic mix. Any water source might be a place for mould growing in places hard to access quickly. This problem happens mostly when algae are blooming somewhere. It can affect your pipes just as if it attacks your swimming pool. The clear indication of this is the mouldy smell in your water.

If you get this funny taste or mouldy smell in your drinking and using water, call for the plumbing services in Surrey. Many worthy and trustable organisations offer quality-plumbing services.

The Rotten Smell In The Water

Have you ever come across the pungent, stinging smell of bad eggs? They release hydrogen sulphide that causes this rotten smell. This gross smelling sulphur Learn from your water and its smell and taste. The odd and rotten smell of water may curb your desire for hydration.

Moreover, the sulphur-rich water can cause corrosion in your pipes and turns them weakened and black. So, unless you are planning to adorn your home with blackened pipes and pungent-smelling water, get in touch with professional plumbers in Surrey.

Act Immediately To Prevent Any Danger

The ideal water must be odourless and taste good. Whenever you encounter odd smells and taste in your tap water, it is a clear warning that you must not ignore. We provide the most trusted plumbing services at 911 Plumbing Heating Drainage, LTD. Get in touch with us to get all your plumbing needs served by the most experienced and professional Plumbers in Surrey.

A Guide To Better Maintenance Of House Plumbing

November 12th, 2019 by

Health and hygiene largely depend on cleanliness and proper sanitation system. Assuring that the plumbing system of your house is in good condition is always a wise decision. With proper maintenance, the pipelines last longer, and you can avoid many unforeseen problems and health hazards.

People often tend to neglect the maintenance of drainage and sanitation. But this way, they end up spending much more while dealing with bigger mishaps in the future. Thus, it is important to keep a vigil over the proper elimination of wastes. Following are a few notes to help you maintain your house plumbing better.

Regular Cleaning And Maintenance

Nothing beats regular maintenance. To keep your plumbing system in the best shape, you should cater to it every once in a while. You can do the task yourself if you know the basic norms of the job. Then again, Surrey plumbers are there to lend you their professional expertise. It is better to let the best of the field handle the task for the most beneficial results.

Keep your washrooms, toilets and garbage disposal systems clean. Get the piping cleaned too now and then. Following some simple precautions will help you maintain the high standard of sanitation at your house. For example, do not flush anything and everything down the toilet. Keep checking for any indication of leakage and spilling.

Avoid Using Harmful Chemicals For Cleaning

Nowadays, a lot of chemicals are available in the market for cleaning purposes. But unfortunately, most of them are potentially dangerous. You should avoid using all chemicals altogether unless you are well versed in them.

Harsh chemical cleaners cause harm to the pipelines. It may rot inside, and by the time you notice that it is already too late. Such gradual erosion can cause a plumbing emergency anytime. Most of the time, you end up paying lots of money for the reinstallation of the pipelines. It is best to leave the maintenance to the trustable plumbing services in Surrey for optimal results.

Avoid Clogs

Clogging in the drainage cause the backflow of wastewater, posing serious threats to the health of you and your loved ones. To keep clogs in check, avoid the accumulation of hair and other such materials in the drainage. You may fit a screening apparatus to separate large solid wastes from entering the kitchen drains and sewage lines. Get in touch with Surrey plumbers right away at the first sign of clogs.

911 Plumbing Heating Drainage, LTD is a trusted name for plumbing and heating services. Their professional technicians with years of experience and impressive skillset have left many homeowners of Surrey and surrounding area satisfied with all their plumbing and heating needs. Contact them today to get high standard work done at reasonable charges.

Protect Your Pipes and Drains From Clogging – How?

August 27th, 2019 by

Do you know during the festive season, which part of your home experiences maximum pressure? The kitchen and the washrooms. High usage and lack of proper care and maintenance often lead to clogging of drains and pipes. Free-flowing drains and pipes mean happy drainage and healthy, well-maintained plumbing ensure your happiness. Anyone who likes to read or sing in the bathroom knows that.

Kitchen sinks and bathroom drains experience a heavy flow of water along with several items that make them clog. Hair, soap scum, and many other runoffs make the drainage heavy. Kitchen sinks are used for flushing down food remnants. It is very important to check the free flow of drains and sinks from time to time.

How To Clear Up Clogged Drains?

Despite your best attempts, clogs happen. In such cases, follow some tips provided by the best plumbers in Surrey. Pour some hot water into the clogged drains slowly. Repeat the process a few times to wash off the stuffing inside. Also, avoid dumping greasy and oily food in kitchen sinks as they solidify to make clogs. You can also grab a plunger and use it to dislodge the clog.

Bathroom drains often experience mineral build-up. To prevent this, the best way is the installation of a whole-home water softener. Get in touch with the Plumbing services in Surrey for more details of the matter. You can also clear the build-up manually by using a cloth soaked in vinegar. Place it over the area with scales for half an hour, then rinse off with water.

Prevention Is Always Better Than Cure

Some easy methods must be followed to prevent your drains and sinks from clogging. The first thing you shall do is to fit dragon grates to cover the openings. Run a little hot water down the pipes from time to time to wash off build-ups. Do not flush anything down the sink other than soap and water. In case of any plumbing emergency, get help from experts straight away.

Surrey plumbers are professionals and highly skilled in their field. To ensure your drainage and sanitation is proper, call and get help from plumbing services in Surrey.

In Case Of Plumbing Emergency

Sometimes unexpected situations happen. If you face a problem such as an overflow or extreme clogging, that you cannot fix despite all attempts, it is advisable to call experts of plumbing in Surrey.

Not only in the case of an emergency, but you can also seek the help of Surrey Plumbers in case of bathroom remodeling, repiping, clogged toilet repair, and more.

Best Surrey Plumbers At 911 Plumbing And Heating

We bring to you the best expert professionals of plumbing and heating in Surrey. Get in touch with our support staff for the finest quality services. Our expert technician team treats every call as a priority and offer free estimates. Get our superior service at an affordable price.

Things That Can Be Harmful To Your Old Plumbing System

July 22nd, 2019 by

With the passing years, the technology of plumbing has got improved to a great extent. Nowadays, you have the technology of water-saving, systems for water filtration, and the latest materials for lining pipes and fabrication. However, people having old plumbing systems might face multiple issues which must never get ignored. Your old pipes may be working quite efficiently for several years but can get damaged or wear out with aging and rust issues. Professional plumbing services in Surrey are a must hire at regular intervals to keep a check on the condition of the plumbing system.

Here are some common issues that homeowners must be looking after in case you are using the old plumbing system to date.

Tree Roots:

Many old properties have trees growing near the houses. In case you have multiple greens attached to your property, be mindful of their growth, and see how close the trees are growing near the pipes of your home. The tree roots can even grow around or inside the pipes. This can be quite dangerous for the plumbing system resulting in pipe breakages, clogs, and backups. To ensure that everything is in the right order, you must get plumbing inspection done by experts. Reputed companies offering services of plumbing in Surrey carry out video inspections to ensure whether there are any tree root build-ups inside the pipes.


Most of the old properties have cast-iron pipes of traditional styles. You must be knowing that iron is excessively prone to rust, especially when it comes in contact with continuous moisture. These rusty pipes result in various health and safety issues. The metal becomes quite brittle owing to rusting. Thus, there is a risk of the pipe getting damaged or burst. Leakages are also common in such situations. This extensive moisture can also harm your property. So, take quick steps to resolve the issues and consult with professionals for the best advice.

Mineral Buildups:

If you are using the plumbing system of your house for quite some time, you can notice that the pressure of water decreases eventually after repetitive uses. This can be due to several issues that might take place in the plumbing system. However, the main cause for this is the pipes have mineral deposits. The calcium buildups usually occur in those areas where the water is hard. You can use a softening filter of water to solve this issue. However, if the condition turns even worse, call upon plumbing emergency services to take care of the problem.

911 Plumbing Heating Drainage LTD. is one of the leading companies offering quality plumbing services in Surrey. The company has trained technicians who can attend to any issue related to plumbing starting from clogged drains, repiping, leak detection, hydro cleaning, and much more. Customers can even request service calls by feeding in simple details at the official website of the company.

Ways To Get Rid Of Common Plumbing Clogs?

September 22nd, 2018 by

Clogged drains can be really frustrating and pose a health hazard for the people. It gives rise to lots of unsanitary issues which can affect the health of individuals living in the house. It is a common issue and it can be solved with daily instruments, with no hard troubles. Following are a few ways to get rid of common plumbing clogs.

By The Use Of A Plunger

The plunger is a good tool to unclog your sink, toilet and bathroom drain. It’s made of a long handle fixed to a rubber cup attached to one of its ends. The rubber cup creates suction and pulls out all the waste blocking the pipe.

By The Use Of Drain Snake

It is a good substitute for the plunger. It is made of a long steel wire which is flexible and is attached to a handle on one end and an auger to the other. It is used to poke and clean any blockage in the drainage pipe. The end with the auger is a spiral-like structure which helps to unclog. It is easily available at hardware stores.

By The Use Of Hydro-Jets

It is a device that consists of an omnidirectional water outlet connected to a long and thin water pipe. It blasts water at a very high pressure in the clogged drain clearing any buildup present.  It ensures that the buildup is not faced again soon. It is generally used by professional plumbers.

By The Use Of A Liquid Cleaner

Liquid cleaners are available in every household store.  It clears the clogged drain effectively. But prolonged use of liquid cleaners is not vastly recommended because it contains corrosive chemicals which tend to burn the buildup. In this process, they also damage the pipes and often lead to water leakage. It can also lead to fatal accidents if not used carefully.

By The Use Of Homemade Mixtures

This is an easy process and is safe for your drains. Run down boiling water through the drain. Pour half cup baking soda and allow it to sit for five minutes. After this, pour one cup vinegar and a cup of very hot water and allow it to sit for another ten minutes. Finally, pour down more boiling water down the drains to wash away the build up broken by the baking soda and vinegar.

Need a plumber in Surrey? Call 911 Plumbing and Heating. We offer a variety of plumbing services such as sewage treatment, drainage clearance, remodeling kitchens/bathroom installation of water heating systems, and even plumbing emergencies. Connect with us at(604) 679-8000 and book a service for your home now. The happiness of our clients is our aim.

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