Plumbing Blog

Looking for “Plumbers Near Me” in Kelowna? Here’s What to Do

Posted in Clogged Drains, Damaged Pipes, Plumbing Repairs

Help! How Do I Find the Best Plumbers Near Me in Kelowna?

Are you tired of searching “plumbers near me” and sifting through page after page of search results that aren’t telling you what you really need to know? If you’re experiencing trouble with your Kelowna plumbing system, you’ve got enough to deal with already — you don’t need the added hassle and risk of hiring a plumber who isn’t capable or honest.

But how do you find out which Kelowna plumbers will not only avert disaster by restoring your plumbing system to fully functioning condition, but also make you feel at ease by treating you and your property with respect? That can be a challenge, but it’s worth it to build a lasting service relationship with a plumber you like and trust, so you have the peace of mind that comes with knowing you’ll get the help you need when something goes wrong with your pipes or plumbing fixtures.

This guide outlines five steps you can take that will make it a lot easier to find the “plumbers near me” who will be able to get your water flowing again with long-lasting repair solutions while always communicating honestly and clearly with you so you know what to expect at every part of the process.

Want to skip straight to the part where you have a friendly, capable plumber on your Kelowna doorstep as soon as possible? No problem — at 911 Plumbing Heating Drainage Ltd. we pride ourselves on fast response times from experienced professional plumbers. Give us a call right now at (250) 801-0911, any time of the day or night, to find out more about what we can do for you.

5 Steps to Find the Right Plumbers Near Me

The first thing you need to do is narrow down your search to a short list of possible candidates. These five steps will help you find Kelowna plumbers and plumbing companies who may fit the bill, and trim down your list to a manageable size before you start calling.

1. Ask for Referrals

Start by turning to the people you trust to offer honest, unbiased opinions and referrals: your friends, family, and neighbours in the Kelowna area. Every homeowner needs plumbing services at some point, so there is a good chance they will be able to tell you about their experiences with local plumbers and point you in the direction to someone who will be a good fit to get your problem resolved. You may even be able to view the results of plumbing work in their homes and judge for yourself if it is up to your standards. Questions you can ask to get a clear picture of their experiences include:

  • Did they arrive on time for your appointment?
  • Did they behave professionally and make you feel comfortable?
  • Did they take the time to answer your questions and clearly explain their recommendations?
  • Were you satisfied with the results of the plumbing work?
  • Did they go above and beyond in any way?
  • Were the scheduling and billing processes handled smoothly?
  • Is there anything you wish they’d done differently? If so, did you address it with them? How did they respond?

2. Check Online Reviews

Once you’ve spoken with friends and family in Kelowna to get their opinions on the best local plumbing company, it’s a good idea to head to the computer and check out some online reviews from local people in the Kelowna region. Detailed reviews, whether they are negative or positive, can be extremely helpful in the search process — and it’s even better if they provide photos to help prove their claims.

Speaking of proving their claims, how can you tell if a review is truthful? Some negative reviews are planted by rivals to make a company look bad, or are written by the type of person who’s never satisfied. On the other hand, some dishonest businesses will write their own positive reviews in an effort to make themselves look better. The best way to figure out which reviews are genuine and honest is by consensus. If it’s mostly terrible reviews with a few suspiciously great ones in the mix, that’s a warning sign to stay away. But, if you see many 5-star reviews with a couple bad apples thrown in, it is a positive indication that you’ll be pleased with the service as well.

3. Confirm They are Licensed

Before you go any further, you should ensure that you’re considering a licensed plumber. When you hire licensed professionals, you know they have the certification and ongoing training to provide safe, capable service that meets all building code requirements. It’s also an indication that they’ll be aware of technological advances in plumbing and safety, so they can use the current methods and techniques on your system and ensure their approach to plumbing repair services is up to date.

4. Make Sure They Offer the Plumbing Service You Need

From a leaky pipe or a sewer backup to a running toilet or nasty drain clogs, there’s a lot that can go wrong with your plumbing system — and not every Kelowna plumber is equipped to deal with all the potential issues that can come down the pipe. You can pretty much count on any plumber to provide the basics such as faucet installation or drain cleaning services, but that doesn’t mean they’ll be willing and able to offer more advanced or specialized services such as sump pump replacement or hot water heater installations.

Check for a list of plumbing services on their website to confirm that they offer the type of professional service you are looking for. If you’re in need of an unusual or highly specialized service, it may not be listed on their site, and in that case it’s best to call and confirm. If they offer a comprehensive list of options, they’re more likely to be able to handle your project as well. 

5. Find Out If You Are in the Service Area

Finally, it’s a good idea to check and make sure you are within the service area for any plumbing service provider you are thinking of hiring. If you’re outside their service area, they may not be able to help you or may charge extra to compensate for the additional travel time. Checking where the company is located in relation to your home will also give you a sense of how long it will take them to reach you, which can be good to know in an emergency plumbing situation. 911 Plumbing Heating Drainage Ltd. proudly serves Kelowna and surrounding areas such as West Kelowna, Lake Country, West Bank, and Peachland.

What to Ask Before Hiring Plumbers Near Me

Now that you’ve narrowed down your list to a couple of possibilities, you’re nearing the end of your search for Kelowna’s best plumbing experts. It’s time to pick up the phone and ask your potential plumbers near me some questions that will help you determine if they are the right fit.

Any company who is proud of the work they do should be pleased to answer, so don’t hesitate to ask! The way they answer these questions will give you a good sense of how they’ll handle service calls. Grab a pen and jot down some notes so you can compare.

How Long Have You Been in Business?

If a company has only been in business a short time, that’s not necessarily a bad thing — after all, they can still hire experienced, competent employees. But if they’ve only been operating for a few short weeks or months, it’s a potential red flag that could indicate they’re a scam looking to take your money without completing the work. Also, a business that has been operating for longer will be more practised with making sure processes such as scheduling, billing, and customer service go smoothly. That doesn’t necessarily impact the plumbing work, but will make the experience a lot better for you.

How Much Experience Do You Have With This Plumbing Issue?

Plumbing is skilled work, so it stands to reason that the more practice they’ve had, the better. Not all plumbing tasks are created equal, so it can be helpful to find out if they have previous experience dealing with the particular problem that you need addressed.

How Long Do You Think This Will Take?

You want to get an idea of how long the plumbing service is going to take so you can plan accordingly by taking time off work or making provisions for the water being turned off — but keep in mind that it is just a rough estimate. A qualified plumber can tell you how long the work would generally take, but they won’t know all the details of your particular situation until they investigate and assess the problem.

Do You Offer Free Estimates?

Some plumbing services will charge you just for offering a basic cost estimate, yet in our books, that’s needed information that helps you choose the plumbing professional who is right for you. They should be willing to offer a free estimate with every call. Again, keep in mind that an estimate is just that. Once they’ve had the opportunity to assess your plumbing system in person, they should be able to offer a quote in writing for a reasonable price.

What is Your Payment Structure?

Find out if they accept the type of payment you prefer to use, whether that’s credit, debit, cash, e-transfer, or another method. Some companies don’t accept cash, or avoid credit card transactions due to the processing fees. Also, ask how the payment will work; do you need to pay a deposit or hand over the entire fee upfront? Or will you be billed after the service is provided? Knowing what to expect in advance will help the payment and billing processes go more smoothly.

Do You Offer Any Discounts?

No one wants to pay more than they have to for home services, and that includes plumbing. The company you’re speaking with may or may not offer discounts, but it doesn’t hurt to ask. On top of the affordable rates charged at 911 Plumbing Heating Drainage Ltd, we also offer coupons that you can take advantage of for extra savings.

Who is Responsible for Supplying Parts?

Most plumbing companies will supply parts needed for repairs. Since they’re the experts they are going to have the best idea of what’s needed, so it makes sense. However, there are some situations where you may need to supply or at least select parts — if you’re having a new toilet or faucets installed, for example, you will need to choose the style. Either way, it’s a good idea to understand the expectations of who will be supplying what.

Will You Clean Up After Yourself?

Plumbing work is messy, and someone has to clean up after the work is done. Ideally, that person will not be you. When you hire 911 Plumbing Heating Drainage Ltd. you can count on our expert technicians to clean up the mess from their work and leave your home in better condition than they found it.

Do You Offer Emergency Plumbing Services?

You may not be dealing with an emergency plumbing situation at the moment, but this is still a helpful question to ask in case you encounter a future plumbing emergency. If you get service now that you are pleased with, you’ll have an emergency plumber on speed dial when disaster strikes. It’s reassuring to know that you’ve got a 24-hour plumber who can assist you at any time of the day or night — even on a holiday long weekend!

Stop Searching for “Plumbers Near Me” in Kelowna and Call 911 Plumbing Heating Drainage Ltd!

Whether you’re in Kelowna or a nearby area such as West Bank or Peachland, you can rely on 911 Plumbing Heating Drainage Ltd. for expert plumbing services in Kelowna BC, 24 hours per day and seven days per week.

Give us a call today at (250) 801-0911 to speak with our friendly customer service representatives about how we can enhance your plumbing system and make your life easier!

8 Situations When You Should Call a Kelowna Plumbing Company For Help

Posted in Plumbing Repairs

Are you staring at a clogged sink or a slow leak spreading out from your hot water tank? Both of those plumbing issues could be fixed by an experienced professional. Kelowna homeowners are confronted by similar problems nearly every day. If you know when to call expert plumbers, you’ll never have to worry about those frustrating circumstances again.

There are many problems people can solve on their own, but sometime there are signs that you should call a local Kelowna plumber for help. 911 Plumbing Heating Drainage Ltd. is here to make sure you know all the warning signs that might appear. Even small issues with your kitchen sink or bathroom plumbing are cause for concern. Many serious situations that require emergency plumbing repairs could be avoided, if you know when to contact a Kelowna plumbing company.

1. Clogged Drains

If you have a clogged drain in your kitchen, bathroom, or utility room, you’re not alone. Many Kelowna homeowners deal with frustrating, stubborn clogs. Some types of blockage are easy enough to clear away with a good plunger and a large supply of elbow grease, but not all clogs are so considerate. Some debris just sticks around, despite your intense effort to send it away. If that happens, don’t worry. Your local Kelowna plumbing company can get rid of those unwanted drain clogs!

Even if you never flush an ounce of grease, sewer blockage is unavoidable. Kelowna has been known for high quality drinking water in the past — and the city doesn’t have particularly hard water — but even trace amounts of minerals like calcium and magnesium contribute to limescale and other types of build-up along pipe walls. Kelowna’s water isn’t especially hard, but at approximately 110 mg/L, it’s certainly not soft either.

You also can’t avoid the effects of other daily debris, like soap scum and hair. There are ways to protect your plumbing from hair and clean out soap residue, but those problems aren’t outright avoidable. Eventually, those small amounts of regular debris create a clogged drain — unless that grime is regularly cleared by professional plumbers from a local company.

Professional drain cleaning is one of the most essential services for every homeowner. Your amazing Kelowna plumbing company provides outstanding drain solutions. Not only do drain cleaning services clear clogs, but they also stop them from coming back! With equipment like augers and pressurized hydro jets, your pipes will look — and work — like they were just installed! 

Your Drains Should be Cleaned If:

  • Your sinks take too long to empty
  • Shower, tubs, or sinks regularly back up
  • You hear gurgling sounds & other odd noises
  • There are unpleasant, rotten odours coming from your drains
  • Frequent clogs appear in toilets, sinks, or other drains
  • Fruit flies often appear near your sink 

2. Leaking Fixtures

Dripping faucets, running toilets, and other leaking fixtures are all problems that plague people in Kelowna. Those issues seem like little inconveniences, but even small leaks have enormous repercussions for people that don’t fix them as soon as possible. Nobody wants higher bills or property damage. A leak could cause both of those problems. Every drop that escapes a faulty faucet may as well be a dollar rolling down your drain.

All skilled plumbers know leaks are no joke. Faucets and toilets that run all day are certainly annoying nuisances, but that’s not just because of the constant sound you hear. Unaddressed leaks always increase utility bills. More insignificant leaks, like a faucet that just started dripping, might only cost an extra $20 every month, but that adds up to over $200 by the end of the year. That’s just for occasional drips. Something that runs constantly could cost double — or triple — that amount!

The key components of all fixtures wear out naturally over time. That’s why it’s so important that you take advantage of reliable maintenance and inspection services from your Kelowna plumbing company. When an O-ring or a washer starts wearing down, replacing that ruined part with timely repair services will protect you from more serious complications.

3. Hidden Leaks

Not all leaks are as obvious as a dripping faucet. You won’t always find puddles or hear the sounds of failing fixtures. Pipes run through walls, between floors, below ground, and even underneath the foundation of your home. All those locations are potential spots for a leak. Unless you’re paying attention, you might not know you have a hidden leak until it’s too late to stop it.

By the time a hidden leak becomes obvious enough for someone to call a local company, it generally would have already resulted in substantial costs. Water bills soar if even a pinhole sized leak isn’t fixed. Even an opening as small as a ball bearing could cost as much as $130, in just one day. That doesn’t include what some people pay in landscaping fees or restoration costs to fix property damage.

Leak detection is an important service in every Kelowna plumbing company’s list of professional plumbing services. How do they stop a sneaky leak or buried burst pipe? There’s a wide array of services and advanced equipment designed specifically for finding issues in hard-to-reach areas. With those solutions, plumbers find leaks — and fix them — while limiting any potential property damage.

You Might Have a Hidden Leak If:

  • Your water bills shoot up for no reason
  • The meter attached to your house won’t stop running
  • Moisture stains appear on your ceiling, walls, or floor
  • There are cracks in your foundation
  • Isolated puddles keep appearing in your lawn
  • Small sinkholes show up above buried lines

4. Jammed Garbage Disposals

Many houses in Kelowna have a garbage disposal, and many homeowners will tell you they need special attention. Out of every plumbing system in your kitchen, your garbage disposal — a.k.a garburator — is likely the most delicate. Some people find that surprising, considering what a garbage disposal does, but it’s true. Many plumbers know that garburators are problem prone — especially when they’re used incorrectly.

For a device that’s supposed to add convenience, garbage disposals sure create a lot of inconvenient situations. One reason why so many people find themselves with a sink full of dirty water and a whining garburator is lack of information about what should — and should not — go in a garbage disposal. 

What Jammed Your Garbage Disposal?

It could have been:

  • Coffee grounds
  • Egg shells
  • Peanuts
  • Rice
  • Pasta
  • Bones
  • Oats
  • Potato peels
  • Peach pits
  • Fibrous vegetables
  • Paint
  • Fruit stickers
  • Fats, oils, & congealed grease

Certified plumbers are the best option for dealing with any kind of broken garbage disposal. Few people feel comfortable fiddling with something designed to destroy debris, and we don’t blame them. Not only could amateur plumbing repair end in injury, but poor repairs could also result in additional damage. A professional plumber from your trusted local company will fix that jammed disposal, and any other plumbing system in your home.

5. Frozen Pipes

People call their Kelowna plumbing company every winter as frozen pipes appear in homes throughout the Okanagan Valley. They’re more common during cold snaps, but even regular winter weather freezes pipes that aren’t properly insulated. Ice inside your pipes reduces water pressure, but that’s not the only problem you should worry about. Wherever frozen pipes go, a burst pipe may follow.

A pipe freezing shouldn’t be ignored. It may also break if that expanding ice puts enough pressure on its walls. When a busted pipe is caused by a pipe freezing during winter, it often remains undetected — until that ice melts and everything inside starts spraying out. It only takes a few hours to transform your frozen pipe into a burst pipe.

How Do You Know if Pipes are Frozen?

Low Water Pressure: The most obvious indication of freezing is low pressure from your taps. If less liquid comes out of your faucets during winter — or if nothing comes out at all — your pipes may be frozen. In either case, you should test multiple faucets. An issue with one faucet may be isolated to the pipes that connect directly to that fixture. An issue with multiple faucets may indicate a problem with your main supply line.

Frost & Condensation: If frost, ice, or any kind of condensation shows up on the outside of your lines, the inside is probably frozen solid. This effect is most common on vulnerable lines that run through your outer walls, between your floors, and in your basement.

Sewage Smells: If your sewer line fills with ice, you could smell something unpleasant coming from your drains. All sewer blockage creates clogged drains. You should make an appointment with a Kelowna plumbing company if you think ice is in your main drain line.

Unusual Sounds: As ice forms, it may bang around inside your lines, creating loud sounds. That could also happen as it melts and moves through your plumbing system.

Cracks: Cracks are a common consequence of winter plumbing problems — especially when people use unsafe heating methods to quickly fix their pipes. It’s always best to rely on the quality services used by your certified plumber to avoid accidental damage.

6. Failing Hot Water Heaters

No home in Kelowna should ever be without hot water. That situation should never be your reality. With routine maintenance and timely repairs, it won’t be. Unfortunately, many homeowners skip their regular maintenance. Those unlucky people find themselves calling a company for water heater replacement far sooner than they should.

Regular repairs and maintenance aren’t just essential for extending the limited lifespan of hot water heaters. Professional service from a licensed company is often a requirement for maintaining your warranty. Even tankless water heaters need routine maintenance.

Water heater repair is something that most people dread, but not because of the repair service itself. It’s the need for replacement that strikes fear into the hearts of homeowners. Water heater installation is more costly than some people expect, which is why everyone in the city should use their Kelowna plumbing company for routine maintenance and repair services. Quality plumbing solutions from an experienced team extend the life of all fixtures and keep you informed about your possible replacement needs.

Are You Suffering from These Issues?

  • Hot water heating too slowly — or not at all
  • Leaks coming from below your hot water tank
  • Discoloured hot water
  • Boiling, banging, popping, or whining noises
  • Leaky valves

Your courteous plumbing professionals are here to make sure your life doesn’t include challenges caused by the need for water heater repair. Whether you have a tankless water heater or a conventional hot water tank, the expert solutions used by your local Kelowna plumbing company will keep your heating service sustained all year.

7. Plumbing Renovations

Your local Kelowna plumbing company isn’t just a great resource for plumbing repair appointments, clearing a clogged drain, and 24/7 emergency services. Your dedicated plumbers would also love to help you complete the bathroom renovation or kitchen remodeling project of your dreams. Plumbing installation is one of the most important residential plumbing services for any homeowner.

When people think about peace of mind in the context of plumbing, they usually focus on the situations that cause stress and dissatisfaction, but not all Kelowna plumbing services are meant for bringing back your peace of mind. Your reliable company would also love to be part of what creates serenity in the first place.

You could create an amazing oasis in your own home with just one appointment for bathroom sink installation, or toilet replacement, or steam shower installation services. There’s a wide range of options for everyone in Kelowna to perfect their plumbing system. Your local plumbing company is an excellent resource for making that dream come true!

8. Sewer Issues

Every drainage outlet in your home is affected by issues with your main sewer line. That one line is responsible for removing every ounce of waste from your toilets, sinks, and other drains. A plugged sewer line will send all that waste back. Clean, clear sewer lines take it all away without complaint.

Harmful materials like grease and wet wipes often create sewer issues, but tree roots, temperature fluctuations, and even nearby construction are all additional causes of mainline damage. Even issues with connected municipal systems could cause problems for your home.

Any time a plumbing problem occurs on municipal property, it’s the city’s responsibility. Any time a problem happens inside your own property lines, it’s your responsibility to fix it. A professional company can help with that.

Collapsed sewer lines are a serious problem that should always be handled by efficient, licensed plumbers, but even a plugged sewer needs immediate attention. It won’t take much for that blockage to become a burst!

Is It Time to Call Your Kelowna Plumbing Company?

911 Plumbing Heating Drainage Ltd. is ready to help with all types of plumbing problems, from a dripping faucet to a ruptured sewer main. As a locally owned company, we proudly serve all of Kelowna, West Kelowna, Lake Country, Peachland, and many nearby areas! 

We provide 24-hour emergency plumbing service and convenient appointments with our respectful, courteous, plumbing experts. If you need help from a Kelowna plumbing company, call (250) 801-0911 today!

15 Essential Kelowna Plumbing and Heating Tips

Posted in Plumbing Repairs

Do you know all the responsibilities that come with property ownership in Kelowna? Your plumbing system requires special attention — from you and your professional plumbers. Those skilled professionals have all the necessary tools and expertise required for any plumbing situation. Do you?

Kelowna homeowners don’t need a professional level of plumbing expertise. That’s what your local Kelowna plumbing company is for! We’re also here to help you understand all the basic requirements for your pipes and fixtures. With just a small amount of simple knowledge, you’ll be more protected against the nasty effects of plumbing disasters — and you’ll be better prepared for emergency plumbing situations.

If you’re missing essential knowledge about the pipes running through your own walls, you’ll benefit from the information we’ve collected here. Even if you know the bare necessities already, there might be information here you haven’t heard before. Nobody provides better Kelowna plumbing and heating tips than a local Kelowna plumber!

1. Buy a Plunger

If you’ve just bought a new home in Kelowna, make sure you have at least one plunger. If you’ve lived in your home for over a year and you still haven’t bought one, now is the time to visit your local hardware store. No plumbing toolkit is complete without a plunger, and every homeowner with a clogged toilet is glad to have one.

There are four types of plungers. Make sure you pick something that works for all your drains. A standard cup plunger is the most versatile, but you could supplement your toolkit with a toilet plunger or accordion plunger, which are specifically designed for clearing toilet clogs. Taze plungers are usually only used by plumbing professionals for removing blockage in larger lines.

2. Never Flush FOGs

What are FOGs? Fats, oils, and grease. Those are actually just three items from a long list of waste that you should never flush, but Kelowna plumbing and heating experts draw particular attention toward FOGs because of how sneaky they are.

Fats, oils, and grease flow easily when they’re hot, but they don’t stay that way. After they’ve seeped deep into your drains and coated all your pipe walls, they cool and solidify, creating the type of bad blockage that could cause a plumbing emergency.

What Else Shouldn’t You Flush?

  • Wet wipes — even “flushable” wipes
  • Paper towels
  • Tissue paper
  • Dental floss
  • Coffee grounds
  • Egg shells
  • Bones
  • Produce stickers
  • Personal hygiene products
  • Medication
  • Kitty litter — yes, even “flushable” litter
  • Hair
  • Bleach
  • Paint
  • Dirt, soil, & gravel
  • Excessive amounts of toilet paper

3. Know what Can — & Cannot — Go in a Garburator

Having a garbage disposal in your kitchen doesn’t mean you don’t have to worry about flushing harmful materials. Many of the items listed above could also create a plumbing issue if they enter your garburator. That whirling drain appliance is capable of destroying some smaller food waste, but there are several specific items you should never put inside. 

What Shouldn’t Go in a Garbage Disposal?

In addition to all of the harmful materials that are bad for drains, you should also avoid:

  • Pasta
  • Rice
  • Oats
  • Nuts
  • Vegetable skins & peels
  • Stringy, fibrous produce 
  • Fruit pits

4. Clear Your Slow Drains

Did you buy a plunger? Good, now is the time to use it. Out of all the possible Kelowna plumbing and heating problems you might encounter, slow drains are one of the most common. There are many possible causes, depending on which drain is slow and what it’s used for, but in most cases, your trusty plunger should work.

If your plunger doesn’t solve your plumbing troubles, you might want a drain snake — or you might want professional plumbing services. Slow drains are an early warning sign of more serious issues down the line. If you aren’t capable of dealing with slow drainage on your own — or if that problem keeps coming back — consider calling a local plumber for drain cleaning services.

5. Don’t Ignore Talking Toilets

When we refer to “talking toilets,” what we mean is any toilet that gurgles or makes strange noises when you flush it. Those odd noises are pleas for help. If you ever hear cries coming from your porcelain throne, think about getting a full plumbing inspection from your trusted Kelowna plumbing and heating experts.

Most toilets in Kelowna connect directly to their sewage mainline. That means they’re the first fixtures to warn homeowners when blockage causes mainline problems. If that sewer blockage isn’t cleared, it might come back up into your home. That toilet gurgle might be caused by minor blockage in your p-trap, or it could be caused by major tree root penetration in your mainline.

6. Watch Out for Standing Water

Pay attention to your tub, shower, and all your sinks — even when they’re not in use. Standing water is a sure sign of a clogged drain. Clearing that blockage is important if you don’t want to be standing in your own dirty water when you take a shower, but it’s also important for confirming that you don’t have more serious damage in your sewage pipes.

If you experience backups in your shower, tub, or kitchen sink, your first response should be inspecting and cleaning your drain cover. A tangled clump of hair or food debris might be the cause. If you don’t find anything under your covers, you’ll need a plunger or drain snake for more thorough cleaning. Quality plumbing services like drain cleaning are also an excellent option for dealing with standing water.

7. Keep Up With Routine Maintenance

Drains, pipes, fixtures, and hot water heaters all require routine maintenance. Professional maintenance from certified heating specialists is often a warranty requirement for new hot water heaters. A regular appointment for exceptional plumbing services with a reliable Kelowna plumbing and heating company will keep your systems working well — and protect you from the serious complications that arise from unaddressed wear.

8. Always Fix Running Toilets

Troublesome toilets don’t just talk to their homeowners. Sometimes, they let a constant stream pass through their tank and into the bowl. A leaking toilet tank — also known as a running toilet — is a particularly common problem with older homes in Kelowna. As the components inside a toilet age, worn flappers lose their seal, fill valves start wearing down, and toilets start running constantly.

Running toilets raise utility bills. They also increase your risk of flooding, because even a toilet bowl that’s slowly filling with water may overflow. A toilet that takes longer to fill up after you flush it, or one that seems to fill randomly, is the most common sign of a running issue.

If you want an extra level of confirmation, try dropping a little food colouring into your tank. Does that colour appear in the bowl without you flushing your toilet? If so, consider scheduling an appointment for professional plumbing repair and inspection services.

9. Keep an Eye on Your Hot Water Heater

Many homeowners forget about their heating unit, until it fails. Few people don’t use hot water every day. Sadly, even fewer people take proper care of their heating units. Not only do most warranties require regular maintenance, but that regular protection is also vital for extending the lifespan of your current heater and avoiding sudden failures.

No matter which Kelowna plumbing and heating expert you ask, they’ll all tell you that water heaters have a limited lifespan. Most units last between eight and twelve years. Routine maintenance and timely water heater repairs could extend that lifespan even further, but failing to take advantage of that plumbing service will definitely make a heater’s life shorter.

Signs You Need Plumbing Service for Your Heater:

  • Leaks & puddles near hot water tanks
  • Odd sounds coming from inside your hot water tank
  • Systems that take too long or don’t heat enough water
  • Discoloured hot water

10. Get a Tankless Water Heater

If your current heating unit is reaching the end of its life, and you’re thinking about replacement instead of repairs, consider switching to a tankless heating system. They do often have higher installation costs than conventional tank systems, but the benefits that tankless heating models provide are worth a higher upfront price. If you own a small or medium-sized home, consider swapping to a tankless heating system. Many homeowners are glad they made the switch!

The Advantages of Going Tankless:

  • Reduced carbon footprint
  • Lower energy bills
  • More space in your utility room or laundry room
  • Reduced maintenance costs
  • Longer lasting heating units

11. Look Out for Leaks

Even a small leak is a big problem. Dripping faucets drain money with every drop. A larger leak will drown your bank account if you don’t stop it soon enough. Take the time to fix your dripping faucet, leaky pipes and worn valves near your heating tank — or get repairs from a local Kelowna plumbing and heating professional.

You should also learn the signs of hidden leaks, and make a prompt plumbing appointment if you ever see them. A leak inside your wall, under your foundation, or below your lawn could cause catastrophic damage to the rest of your home. Every second you wait for professional leak detection and reliable repairs increases your risk for costly complications.

Leak Warning Signs:

  • Higher bills
  • Sagging, warped floors
  • Condensation on your walls
  • Brownish-yellow moisture stains
  • Liquids dripping through your ceiling or walls
  • Puddles seeping up into your lawn
  • Unpleasant odours
  • A constantly running meter

12. Watch Your Meter

Your water meter is a powerful tool for detecting problems before they become serious, if you think to check it. Meters that run constantly are common signs of leaks somewhere in your system. If your meter runs when nobody in your home is using water, you might have a leak. 

Meters also help you find the general location of hidden leaks. If you suspect a pipe on your property may be leaking, turn off your main supply valve. Is your meter still running? That means your issue is located somewhere between the meter and your supply valve. If the meter stops when you close your supply valve, your plumbing problem is probably somewhere in your home. Is your heating system leaking? What about your toilet?

13. Replace Your Steel Pipes

When moisture and oxygen meet steel, corrosion is sure to take place. If you have older, galvanized steel pipes, your home is at risk for a serious plumbing problem. Modern copper and PEX pipes don’t rust easily, but galvanized steel pipes do. Corrosion eats steel pipes from the inside out, which means some people don’t even know they have a rust problem until liquids start shooting into their basement.

Repiping is an essential service provided by most Kelowna plumbing and heating companies. Replacing all the pipes in your home might seem expensive, but the costs of catastrophic damage from a corroded steel pipe are often much higher.

Signs of Rusted Steel Pipes:

  • Brownish-red water that tastes like metal
  • Drain odours
  • Frequent clogs
  • Frequent leaks
  • Low water pressure

14. Keep Your Pipes Insulated

All Kelowna plumbing and heating companies know that winter weather is particularly problematic for pipes — in both residential and commercial plumbing systems. The chemical composition of ice and water are identical, but only one of them will ruin your pipe. Keeping all your lines fully insulated will ensure expanding ice never blocks your supply pipes or creates a bad burst. 

All outdoor lines and every pipe that runs near your exterior walls needs insulation. Without a protective temperature coating, that line will be vulnerable to freezing — and you’ll be vulnerable to the problems that develop from frozen plumbing.

15. Use Your Bathroom Fan 

Bathroom fans are important for fighting the effects of moisture and humidity. Hot showers are a common source of both, and so is the climate of the Okanagan Valley. Whether you live in West Kelowna, Kelowna, Peachland, Lake Country or anywhere else near the Okanagan, always run your bathroom fan during showers. Flipping that little switch today will save you from bigger problems caused by humidity and moisture later on.

Do You Want More than Plumbing Tips?

If you need service from a Kelowna plumbing and heating company, call 911 Plumbing Heating Drainage Ltd. Our experienced team is available 24/7 for routine maintenance, plumbing repairs, and emergency services throughout Kelowna and nearby areas like West Kelowna or Peachland

If you need a plumber, call (250) 801-0911 today!

Common Signs You Should Reinstall Pipes at Home

Posted in Plumbing Repairs, Sewage Backup, Water Wastage

Changing the pipes and installing new ones can be challenging enough if it involves your home’s overall pipe system. It may show subtle changes to understand that it is time to change the pipes; else, it can result in severe problems.  If a small repair can do, there is no point in reinstalling new ones.

The plumbing service you hire should have the correct knowledge to guide you and help you know when it is the right time for repiping the whole pipe system of your home. Plumbing pipes last for a long time before you need to replace them. Before it results in large wear and tear, hire professional plumbers.

When living in and around areas like Kelowna, West Kelowna, you are sure to come across plenty of plumbing services in Kelowna.  However, not all of them can offer professional guidance, and therefore, it is better to go the plumbing service’s reputation. Let us take you through some signs to understand it is high time to hire the team.

Check Safety of Pipes

The lifespan of pipes varies as per different external factors, and it is necessary to have safe pipe material. Depending on the pipe material, it may leak, and therefore, it requires routine checkup. There is a high chance of pipe erosion owing to adverse conditions. So, make sure that pipes are in a safe condition to have for a long time.

Pipes are Leaking

It is not good to go with leakage in the pipe, and its condition may change when there is a change in weather. It is better to choose quality material that would last for a long time. To avoid any costly and recurring expenses, it is better to choose to install quality ones.

Visible Corrosion on Pipes

Visible corrosion is pipe, flaking, and discoloring of the pipes on its surface, and these are common problems. The corroding pipes may leakage quickly, so it is better to get it checked on time. This is one such situation that requires repiping routinely to avoid any adverse problems. This type of plumbing repair is vital, and you can search for plenty of plumbing services in Kelowna and around areas like West Bank Kelowna and Peachland.

Color of Pipe Changes

If water tends to follow in yellow color or others, it is an indication that there are sediments or debris stored inside the pipe. This may happen after you return from a vacation, and you have not used the water system for a long time. This is when repiping can fix the issue and install quality pipes with the help of the expert team at 911 plumbing.

So, without any further delay, it is better to get in touch with the experts of 911plumbingheating Drainage, Ltd. With years of expertise, the plumbing service has the correct knowledge of handling the pipe discoloration and repiping problems. You can approach our team to deal with problems of low water pressure inside the pipe. Correct and on-time servicing will resume smooth water flow through the pipes.

How to Maintain Hassle-Free Performance of Your Water Heater?

Posted in Uncategorized

You are using a water heater at your home without even thinking whether it’s functioning correctly. But this should be your concern to check its operation on time to avoid major issues. When it stops suddenly, we fail to realize that it has not been maintained in recent times. But it requires timely repair from a reliable plumber who can offer suitable help.

When living in areas like West Kelowna, West Bank Kelowna, and others, you are sure to come across plenty of them, and one of them is 911 plumbing. Its years of expertise in the field help prevent emergencies and routine maintenance from functioning correctly. Some maintenance tips can help you better, but you need to hire the right team for the desired results and services.

Try to Flush Water Regularly 

Regular maintenance can prevent sediment collection at the base of the heater as it may result in corrosion and reduce the efficiency of heating water. This is a task for which hiring a plumbing service can be beneficial. If it malfunctions during odd hours, switch off its power to avoid any major issues. Following this, you should try to hire the plumbing service at the earliest.

Importance of Water Pipe Insulation 

It is necessary to insulate the water pipes and install durable and quality ones to reduce energy costs. When the inner temperature of the heater is perfect, it will function properly. This requires timely pipe insulation and its annual examination for hassle-free functioning. So, to avoid any unforeseen issues, get plumbing repair frequently.

In addition to this, insulate the main tank and try to maintain fuel sources properly. It also prevents condensation during winters and helps in proper functioning. It is better for professional touch in work to hire the correct team who has correct knowledge for plumbing work. If you have any query, it is better to discuss them with the team and solve it.

What to Include in Annual Inspection?

The annual inspection is necessary to help the water heater function smoothly. It should include checking leaks, corrosion, rod replacement, burner assembly, and replacing the exhaust and others. The technician should have the correct knowledge of checking the water heater before they can diagnose the heater’s actual problem. So, it requires hiring a suitable team that can deliver better service.

Wrapping it up 

To hire an expert team of Kelowna plumbers in Peachland and Kelowna areas, it is our experienced and trained team to cater to your requirements. The team has the correct expertise to check the rods and valves, and it should be free from debris and rust. This will help the machine function correctly and heat water correctly.

Also, check the temperature of the water heater and ensure that it is functioning correctly. If not, you have to check it properly before you operate the heater. So, regular maintenance can prevent malfunctioning of the heater incurring unexpected expenses.  For repairing, maintenance, and replacement service, our team can ensure professional tips and guidance.

Common Plumbing Issues in Bathroom that Plumbers Can Handle

Posted in Plumbing Repairs, Sewage Backup

A bathroom is commonplace for every household where one or the other plumbing issue is persistent. Drain clogging and leakage of faucets are the minor ones, though it can upset the bathroom’s daily smooth use. But the list of issues is a never-ending one, and you need to address them at the earliest. Let us take you through some of the common problems you need to solve with assistance from an expert plumbing service near your house.

Problem with Poor Ventilation

Improper ventilation can bring in huge problems, and therefore, it is important to repair damaged fans, and ventilation is in the bathroom. The moisture residue tends to collect on the walls resulting in a stain on walls and other problems. With too much humidity and improper ventilation, it requires immediate plumbing repair. If you are upgrading your bathroom beyond plumbing repair and upgrades, your local bathroom remodeling expert will be able to advise on humidity, ventilation and other local codes. When looking for plumbing services in Kelowna, you are sure to come across plenty of options. Try to choose the one as per its experience.

Slow Running of Water through Drains?

The water may slow down while passing through drains resulting in water clogging in the bathroom. This is one of the common and annoying problems, and due to this, it is better to get in touch with a reliable source of a plumber in Kelowna to offer you professional assistance. If the team has the correct expertise and reliable one, it should be ready to offer emergency plumbing repair. It gives complete peace of mind, and the team should be ready to attend to your problems during odd hours.

In this regard, you can approach 911 plumbing to get timely and efficient service in and around areas like Kelowna, West Bank Kelowna, and Peachland. To prevent the bathroom issues from severe clogging and other problems, hire an efficient team for assistance. Try to hire a team whom you can connect in times of emergency and help you with recurring bathroom and other plumbing repair problems.

Insufficient Water Pressure in Bathroom Shower

This is another problem to face due to insufficient water pressure in the water lines. This can also happen if the shower is not in use for a long time. To solve this, the team should rescale and then replace the showerhead for suitable results. In case there is any rusting issue in the shower, the team can suggest the shower replacement and make it work perfectly.   

For correct advice and plumbing service in the budget, our plumbing team will hire for suitable results. Other than this, running toilet, clogging of the toilet, foul sewer smell is common issues that need to be addressed soon. By overlooking it, you may invite major problems for your home.

The Closure

So, when in search of a Plumber in Kelowna or West Kelowna, get in touch with 911 Plumbing Heating Drainage, Ltd. for professional help. There are different packages for clients’ convenience, and you can choose the one that suits your problems the best. You can ask for emergency help, and our team will be available to resolve the issues.

Step by Step Guide to Replace Damaged Kitchen Tap

Posted in Damaged Pipes

A broken or faulty kitchen tap could affect your daily activities. It could put a break on your routine tasks and cause inconvenience to you. You can hire a plumber in Kelowna for repairing the tap. Or, you can also replace the tap of your kitchen with little planning as well as the right tools. Before you plan to replace the tap ensure you have all the necessary tools and material. Once you have all the required items, follow the given steps

Step 1: Turn Off Water Supply

Look for the isolating valve of the pipe to turn off the water supply. Turn the valve and try running water to check whether you turned off the supply properly. In case there are no independent valves in the system, consider turning off the supply from the main stopcock.

Step 2: Prepare the Space

Lay the towel beneath the sink and keep all the instruments you require for the job. In case you have the instruction manual of the kitchen tap, keep that with you. You might require that while removing the tap. Else you can check the online videos of Kelowna plumbers removing old tap.

Step 3: Disconnect Tap from Mains Water Supply

There are two kinds of pipe connections i.e. flexible and standard. Using an open-handed spanner, you can loosen up the screws of the standard hose system for disconnecting the tap. After disconnecting, some water might come out. For the flexible connection, you can unfasten the nuts from the isolator valves or mains connection. Over time, the nuts get tighter. It might take time to loosen the nuts.

Step 4: Remove the Faulty or Broken Tap

Grab the tap and loosen the nuts that attach the tap to the surface. While pulling out hoses, be careful as sharp or pointy edges could cause cuts. In case you find it difficult consider hiring a plumber. Once the tap is removed, clean the nasty buildup or residue from open main connections below the sink.

Step 5: Mount the New Tap

To install a new tap, lower threads and wrap 5 layers of tape in a clockwise direction. Once tapping is done, you can fit the new tap. Most of the models come with pre-fitted hoses. In case you do not have one, check the manual provided by the manufacturer for connecting them. You can take the help of someone to hold the tap.

Screw the nut with your hand and using pair of adjustable pliers secure the nuts tightly. In case you doubt that the new tap is heavy, you can consider installing a tap brace. This would save you from trouble.

Step 6: Reconnect Main Supply

To connect the main supply begin with threads using hands. When you start the thread, ensure you tighten that. Screw-in the nuts to fitted isolator valves or mains pipe connection. In order to eliminate excess pressure, ensure to hold on to the valve or connector.  

After installing everything, turn on the water supply. Turn on the tap to check hoses for drips or leaks. In case there are leaks, consider hiring a plumber. In case you wish to hire a knowledgeable plumber, 911 Plumbing Heating Drainage, LTD is the right place. Our trained as well as experienced plumbers serve several areas including Kelowna, West Kelowna, West Bank Kelowna and Peachland.   Our experts would help to resolve the recurring issues and provide maintenance tips also.

Shower Repair in Kelowna 101: Learn How to Repair a Shower Faucet with Easy Steps!

Posted in Plumbing Repairs

Showers play a crucial role as a plumbing fixture in our homes. It helps you relax from a stressful day or prepare you for a long day ahead. The last thing you want is fluctuating temperatures or constant changes in water pressure. Whether you need to learn how to repair your shower faucet or shower converter, our local Kelowna plumber has the answers for all your shower repair needs.

At 911 Plumbing Heating Drainage, we are committed to helping our local community in Kelowna and surrounding areas maintain a healthy plumbing system. This includes ensuring that all plumbing fixtures are functioning optimally.

We have put together a small shower repair 101 guide, which Kelowna residents can use to effectively restore their fixtures. Alternatively, our team of plumbers is always available to take your call should you have any questions!

Shower Repair Near Me – Warning Signs

A nice hot shower is one of the most enjoyable activities, whether first thing in the morning or in the evening after a long day. Therefore, should anything not meet your expectations, you will notice it right away. Even when you stay on top of your bathroom maintenance, there are plumbing issues that slip through the cracks. That’s because you can’t see them, but the symptoms are clear enough for you to know that something is wrong.

Bad Odour

There are numerous reasons behind the bad odour in a shower. Generally, standing mould and mildew from water leaks or clogs cause bad smells. In case you notice musty smells, we recommend that you check for clogs and ventilate the bathroom. Clogs may occur not only in your drains but also in your vent stacks. For a proper inspection and diagnosis, count on your local Kelowna plumbers for an ultimate solution.


One of the most common problems faced by homeowners is a clogged shower drain. Over time, soap residue, hair, and sludge accumulate inside your wastewater pipes, which results in clogs. In the event of a soft blockage, you’ll notice slow drains. In this case, you can pour white vinegar and baking soda down the drain to see if that clears the problem. However, if the clog is more major, you could try using a plumbing snake to break through the clog. If all attempts end in vain, call an expert for professional shower repairs. Our professional plumbers in Kelowna use specialized tools, such as mechanical augers, to clear stubborn shower drain clogs.

Leaky Faucet

In case you encounter a leak in the shower faucet, you might require a new seal, O-ring, gasket, or cartridge. When replacing a faucet’s components, it’s important that you select the matching pieces. We’ll be able to help you find high-quality parts easily and also complete the replacement job.

Inadequate Pressure

Nothing can be more frustrating than taking a shower with low water pressure. Generally, if a shower does not have the required pressure you want, there could be a problem with the faucet. Check if you have a low-flow shower head. If you’re unhappy with it, our pros can help install a high-flow faucet and shower head.

However, if both units are fine, there could be dirt and mineral deposits in the water pipes. In order to restore your normal water flow, our Kelowna plumbers are more than happy to offer hydrojetting services.

Rattling Pipes

Adjusting the mixing valve is an ideal solution to fix the issue of rattling pipes. However, it is advised to be extra cautious while adjusting a mixing valve, as any mistake could lead to thermal shock. In case you do not know how to adjust the valve, consider hiring an expert for the job.

Apart from these, a noisy shower is also a major issue that needs to be inspected by a plumber. It is common to hear the sound of streaming water. Get in touch with 911 Plumbing Heating Drainage Ltd. for efficient shower repairs in Kelowna.

We have a team of experienced as well as licensed plumbers serving areas like Kelowna, West Kelowna, West Bank Kelowna and Peachland. No matter whether it is two in the morning or afternoon, the experts would provide an immediate response.

How to Repair a Shower Faucet That Leaks

Do you have a dripping shower head or faucet? These are the most common shower repair issues we receive from our Kelowna clients. It’s not always easy to tell what causes it until you start with the most basic investigation, which involves disassembling the faucet. A shower repair in Kelowna has never been easier.

We recommend that you gather some tools before you start on this project:

  • Flathead screwdriver
  • Needle nose pliers
  • Pipe wrench
  • Utility knife, glass scraper

Replacement items needed for repair include:

  • Replacement cartridge
  • Locking clip
  • Valve sleeve
  • Faceplate
  • And, if necessary, shower handle and cover

Shower Repair 101: Shower Faucet Cartridge Replacement

Use this small guide on how to fix a leaky shower faucet successfully:

  1. First and foremost, turn off your shut-off valve to stop water from entering your fixture and drain any remaining water that’s still inside.
  2. Spread a towel over the shower floor to make sure no small pieces will fall into the drain, or use a bathtub stopper if you have a shower-bath combo.
  3. Use a screwdriver to remove the cover plate. (Please note that if there is caulk around the plate, we encourage you to remove it carefully with a utility knife.) Next, pull apart the plate and place it aside.
  4. Next, you shall be able to unscrew the handle. If there are any threads, you’ll be able to remove them once you’ve unscrewed the faceplate.
  5. Behind the faceplate, you’ll find a metal sleeve above the shower valve. You might be able to simply pull it out or unscrew it.
  6. A retainer clip is a common feature found in many shower valves. If you have one, use your needle nose pliers to pull it off.
  7. Next, you want to replace the cartridge. First, use a wrench to unscrew or pull out the nut that is attached to the faucet stem. Put the nut aside.
  8. Now, you’re able to loosen the cartridge with the wrench. Compare the existing cartridge with the new one and make sure it’s compatible with your shower faucet.
  9. Place the new cartridge in the empty valve and use the wrench to tighten it.
  10. You would reassemble the faucet the same way you disassembled it. We recommend replacing all the other small pieces. If the nut is still in decent condition, you may reuse it.
  11. Turn your water back on to check for leaks.

How to Repair a Shower Diverter

If you wonder what a shower diverter is, it is the pulling device that diverts water flow either towards the bathtub spout or the shower head. You’ll commonly find shower diverters in bath-and-shower combos. The popular and standard type is the single-valve diverter, as we just described.

Common shower repairs in Kelowna include the diverter failing to reroute the water flow. Or you notice the faucet leaking while the shower head is in use.

To fix this issue, we recommend that you purchase a shower diverter replacement kit and then refer to this guide:

  1. Turn off your shut-off valve and drain any remaining water.
  2. Use a drain stopper to plug the drain, or place a towel over the shower floor.
  3. Check the faucet spout for screws to untighten and remove the faucet entirely.
  4. Locate the small plastic piece that slides up and down when you pull the diverter. You’ll be able to determine if the diverter is faulty or if the washer is worn out. Ideally, you replace both—diverter and washer. This is where the diverter replacement kit will come in handy. Make sure you purchase the correct brand or something that is compatible with your current unit.
  5. Replace the necessary components, and while you’re at it, check your spout and aerator for calcium deposits. If necessary, use baking soda and white vinegar to clean it. (The same applies to your shower head.)
  6. Reassemble the way you disassembled the faucet spout and ensure you tighten it well.

Instead of reusing the same spout, you may also replace it for optimal functions.

Call 911 Plumbing Heating Drainage Ltd. for Quality Shower Repair Services in Kelowna

We are proud to be Kelowna’s first-choice plumbing company, offering a wide range of services that include maintenance, repairs, and emergency services. Besides that, we also offer exceptional home remodels, such as bathroom and kitchen remodelling. Are several fixtures malfunctioning in your cooking or bathing space? Or do you want to upgrade from an old-fashioned bathtub to an elegant walk-in shower? Call our customer service team at (250) 801-0911 today to arrange a consultation, and let’s get started! Our licensed professionals look forward to serving you!

Top Warning Signs You Have a Damaged Water Line in Kelowna

Posted in Uncategorized

Drain lines and water supply lines are the two major systems of your home’s overall plumbing system. The water main line is the key pipe that supplies your home with clean water provided by the city. The City Water Utility sources your water from the Okanagan Lake and delivers safe drinking water to more than half the population of Kelowna. Glenmore Ellison Irrigation District and Rutland Waterworks are also among the water providers available. Kelowna residents are lucky to have access to clean water, and the last thing they want is for it to go to waste in the form of a pipe leak or tree root intrusion. Damaged water lines in Kelowna are more common than you think, which is why our local pros are determined to stop this from happening.

If you have a damaged water supply system, it could lead to numerous problems like increased costs in water bills and even contaminated water. At 911 Plumbing Heating Drainage Ltd., we offer professional leak detection services and water line repairs.

Our experienced Kelowna plumbers have put together a list of warning signs to look out for. This will help you raise awareness of the risk of damaged water lines in Kelowna.

Location of Water Lines

Pipes are not pretty to look at, which is why, during installation, they go behind walls, ceilings, and floors. Even when connecting to your plumbing fixtures in the kitchen and bathroom, they are hidden away inside base cabinets. It’s not always easy to properly locate your water pipes as they disappear behind the wall. We recommend that you occasionally visit your mechanical room to inspect your plumbing devices, such as your water heater, sump pump, and even your HVAC. That’s especially important if your water heater connects to your furnace. This room will also have the key components of your plumbing system, such as your drain and water lines.

Common Types of Water Line Materials

  • Copper
  • Galvanized steel
  • PEX
  • ABS

Warning Signs of a Damaged Water Line in Kelowna

Unless a leaky pipe is visible, it’s difficult to tell if you have a leak anywhere else in your home. Usually, you won’t know the moment it begins, and it could stretch into a month or two until you realize something is wrong.

High Water Bill

In case there are no visible signs of a water leak, your water bill could tell you a whole different story. If you notice a rise in your water bills, you don’t need any reasonable explanation except that you have a hidden leak. A certified plumber in Kelowna will use advanced tools to help detect and locate the source of the problem. If it’s not a leaky faucet, it’s highly likely that you have a damaged water line buried somewhere in your house.

Wet Spots (Ceiling, Floor, Wall)

Bubbling patches on the ceilings or walls, as well as damp floors, are the signs that indicate a plumbing leak (as long as you can rule out a roof leak). In case the leak is in the foundation, you have what people call a “slab leak.” You might see water leaking through the basement walls or floors, but first, ensure that it’s not a damaged window that’s leaking. Slab leaks occur if your plumbing system was poorly installed during the initial construction process. Or you’re experiencing an uneven home settlement or severe soil shifting.

Our local experts advise that you turn off the shut-off valve. This would prevent the situation from resulting in serious water damage or structural damage. To fix this type of damaged water line, your Kelowna plumber has just about the right repair options!

Sinkholes or Potholes

The main water supply of your home might run below the sidewalk or a driveway. If there is an underground leak in the water mains, it could feed the soil under the pavement with too much water, creating a sinkhole or pothole. If the water main is below your lawn, it may look soggy, but holes can also occur.

Low Water Pressure

If you experience low water pressure from one plumbing fixture, it’s easy to check the pressure regulator first. Or the faucet and shower head have worn cartridges that need to be replaced. But if the pressure issue is a concern throughout your home, you have a damaged water line. Kelowna plumbers on our team are experts in detecting water line issues, as well as repairing them in a timely manner to ensure you and your family are safe. We would treat this as a plumbing emergency, so please call (250) 801-0911 if you suspect a damaged pipe.

Water Pooling in Yard

Do you suddenly have lush grass patches or several pools of water in your yard? This indicates that the soil is soaked in too much water; it’s more than what your plants can absorb. As a result, it forms multiple puddles. Keep in mind that it could also be a sewer line leak. If you encounter excessive water in the yard, call your Kelowna plumbers for an immediate diagnosis and repair plan.

Pest Infestation

Humidity and moisture are irresistible to pests. In case you notice pests gathering in your house, it might be due to water leakage. When the water main leaks, it tends to accumulate somewhere—just like standing water in your gutter system. All the water leaking from the damaged water line might pool around the foundation, seep into the ground, or form stagnant puddles. Whenever water gathers in a humid area, pests like mosquitoes will begin to breed in it.

Other Warning Signs

Apart from the above, if you hear sounds like constant dripping, running water, or a babbling brook, you have a hidden leak. You would need an expert who can identify the water leak and locate the damaged water line. Our Kelowna plumbers at 911 Plumbing Heating Drainage Ltd. are the dependable choice. We have experienced and trained technicians who serve vast areas, including Kelowna, West Kelowna, West Bank Kelowna, and Peachland. They would provide long-term solutions and leave the area as neat as possible.

What Causes Damaged Water Lines in Kelowna?

Common causes of water line damage in Kelowna includes:

  • Untreated water hammers
  • Tree root intrusion
  • Frozen pipes and other temperature inconsistencies
  • Buildup of mineral deposits and clogging
  • Poor installation
  • Old, corroded pipes
  • Soil shifting, home settlement
  • Nearby construction work

Some of the above-mentioned points are easily controlled with regular maintenance. Plus, audible signs like water hammers indicate that you need immediate assistance. Water hammer effects can, over time, weaken your pipe’s functionality if you don’t hire a professional to help regulate the pressure or inspect the valve.

Pipe insulation is a good preventative measure to prevent freezing. Plus, regular plumbing inspections and hydrojetting services will prevent clogs and detect tree root risks in advance.

Kelowna Water Line Repair Process

Before our Kelowna plumbers can carry out a water line repair service, they’ll run a detailed leak detection process using state-of-the-art equipment and technology. The video inspection camera will be able to tell the age and condition of your water pipe, as well as locate any clogs. On the other hand, a listening device and thermal imaging tool will help locate the exact spot of the leak. It will enable us to mark the exact area of your broken water main and explain to you in detail the options you have for repair.

The two most common repair methods include:

  • Traditional excavation: Most of our re-piping methods involve digging a hole and breaking through walls and ceilings. That said, it’s the most effective way to ensure long-lasting results with brand-new pipes.
  • Trenchless technology: Thanks to advanced technology, this is a popular method used to repair water mains that are typically located on the perimeter of your home just near the foundation. The most common trenchless method is “pipe lining” (also known as CIPP – cured-in-place piping). The process involves digging a couple of small holes to access the affected area. Our Kelowna plumber will use a rod to insert an inflatable replacement pipe or tube that is soaked in epoxy. This piece of tubing is designed to fix your damaged water line from the inside. Once inserted and installed, it will require about 24 hours to cure in place, and your water line’s original functions will be restored.

Hire 911 Plumbing Heating Drainage Ltd. to Handle Your Damaged Water Line in Kelowna

Have you fallen victim to one of the warning signs mentioned above? If so, don’t delay and call your licensed plumber today at (250) 801-0911. The team at 911 Plumbing Heating Drainage Ltd. is here to help restore your plumbing system to its original functions and even improve it. The best way to avoid dealing with a damaged water line in Kelowna is to be proactive with preventative maintenance and timely repairs. We recommend that you regularly attend to your water meter to check for any inconsistencies.

As the property owner, no one knows your home better than you. But you are also responsible for preventing extensive damage to your home. Plumbing issues are not always predictable, which is why we also offer 24/7 emergency services to ensure that you stay safe. Don’t risk a broken pipe to wreak havoc on your home; instead, contact us today for an inspection.


Plumbing Issues That Require Immediate Attention

Posted in Plumbing Repairs

Plumbing emergencies can happen at any time without warning. When people notice the plumbing emergency at the weekend or night, they tend to resort themselves. Nothing is wrong with DIY plumbing projects, however, there are few problems that require a professional plumber. In case you have any serious issues consider hiring an expert. Here are few emergency issues for which you need an expert

  • Freezing Shower

The reason behind a freezing shower or no hot water is water heater malfunction. For the electric heater, you can resolve the problem by issue by checking the breaker box. In case you are using a heater that is operated with gas, ensure the pilot light is on. However, if the slipping switch does not work, it is advised to call a plumber.


  • Leaks

Leaks could cause mildew as well as water damage. Addressing the plumbing leaks on your own might seem easier, however, it is not easy. To resolve the issue, it is essential to recognize the source of the leak. The professionals have knowledge of the components of the appliance. Therefore, it is easy for them to identify the source that you could not. In order to address the problem quickly as well as efficiently, hiring an expert for plumbing in Kelowna is the ideal solution.


  • Clogged Sink

Many people opt for DIY steps when they experience the problem of the slow drain. However, when the clog becomes severe and the flow of water stops completely, hiring a plumber is the right solution. The delay in resolving issues might cause an interruption in daily activities and might even cause bigger problems.


  • Major Flooding

Flooding is an issue that needs to be addressed right away. To resolve the issue of major flooding, the plumbers in Kelowna can help. The experts would check the heater in case the sewer is backed up or if there is a clogged toilet or sink. To rectify the plumbing system failure, the expert would look for the components not working properly.


  • Leaking Heater

In case there is a leak in the hot water supply, you might be wasting your hard-earned money on the water heating. A leak could cause damage to the water heater.  The walls of the heater could rust through and you might need to replace the heater. Therefore, it is essential to address the leaking water heater right away.


  • Clogged Toilet

Refusal to flush, unusual noises, etc. are the signs that indicate that the toilet is clogged. In case the toilet of your house is clogged, you can follow your DIY steps to resolve the clogging problem. However, in case your DIY steps do not help, ensure you contact the plumber immediately. Delay in repair could lead to leaks and even structural damage.

Apart from these, sewer backup is the problem that requires the plumber. The sewer backups are messy as well as inconvenient. In case you notice multiple drain clogs, gurgling toilets, or bad sewage odors, then it is time to call a plumber. In case you are looking for experienced plumbers, 911 Plumbing Heating Drainage LTD is the best choice. The plumbers are licensed as well as trained and they would provide you the lasting solutions in areas including Kelowna, West Kelowna, West Bank Kelowna as well as Peachland.


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